In every case that we have worked on, we find that the key drivers, in terms of information, are always your Expert Witness reports. We would also need as much photographic evidence that you can share in order for us to provide an estimate for the work.

As every case differs vastly from the last, we cannot provide costs, estimated or otherwise, until we have a steer on the scope of the work involved. Once instructed, we require a 50% payment of the full estimated fee – to be settled upon receipt of invoice. This secures our time with you. The fee remainder is payable 30 days from receipt of final invoice. We'll only begin work on your case, once the initial payment has been received in full. This 50% upfront payment is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is non-refundable if the engagement has started and is terminated through no fault of Incident Films / MotionWorks.

Site visits that form part of the filming process are included within the full project fee. A site visit to survey the location ahead of filming is charged at a day rate. We include 2 full day meetings within the project fee. Extra meetings are charged pro rata of the day rate. Day rates can be supplied at the start of the project.

If, for whatever reason, the circumstances change once work has commenced, we simply calculate the time involved in the work and supply an itemised invoice representing this.

We are pleased to offer you the opportunity to make revisions to the animations. However, we have the right to limit the number of content changes to a reasonable amount and additional investment will be required if the amendments fall outside of the scope of the original agreement. With regards to extra days filming at location – we will provide you with additional fees and invoices to cover the cost of this. We always advise on additional costs, ahead of starting work.

Once work is complete, we destroy all reports supplied by you to us after 30 days, unless advised otherwise.

To view ongoing work, we supply you with a secure link and password to a hosted video service. This helps you share the content with all parties concerned. This service also allows you to download the final videos, on completion of the project.

The simple answer is yes. We also leave the hosted videos online for at least 90 days, unless we are asked not to.

We are happy to sign both. The only caveat in terms of non-disclosure, is that we reserve the right to use content for promotional purposes once the sensitive period is over, eg. following the result of a trial. We will always seek approval first, and where possible, will only use non-branded footage.